eBay moved from fragmented tools to Airtable's AI-native workflows to manage more than 1,000,000 pieces of customer feedback. A months-long manual triage process became a real-time insights engine: feedback is auto-translated, categorized, and synced with Jira to accelerate product innovation.
Sources
1 checkedHow we cover tool news: Create With's tool desk drafts these reports with AI from the sources listed above and checks them against those sources before publishing.





