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TELUS Digital Cuts Onboarding Time 20% With ElevenLabs.

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TELUS Digital Cuts Onboarding Time 20% With ElevenLabs

TELUS Digital reduced contact center onboarding time by 20% for over 20,000 new hires annually using ElevenLabs Agents. They completed more than 50,000 AI-driven voice customer simulations to prepare hires for real interactions. TELUS chose ElevenLabs for low latency, high voice quality, and self-serve tooling that enables rapid prototyping and deployment.

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