ElevenLabs
The City of Midland, Texas deployed Jacky, a civic concierge built on ElevenLabs Agents. Jacky handles over 3,000 inbound calls per day in English and Spanish, replacing complex IVR trees with natural phone and web agents. Results: fewer missed calls, shorter wait times, and a privacy-first, secure solution that scales with community needs.
Sources
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Glide
Stripe