NiCE World London 2026 | CX & AI Conference in UK

⌖ London

Hosted by UKAI

Explore how organisations can demonstrate trustworthy AI in practice at UKAI’s free, invite-only report launch in Central London on 29 October 2026. From AI principles to practical trust Taking place from 6pm to 8.30pm GMT in Central London, this VIP drinks reception marks the release of Trustworthy AI: From Principles to Practice, A Framework for Innovation, Accountability and Adoption. The report has been produced by UKAI in partnership with Capgemini and shaped by a roundtable of senior leaders spanning financial services, legal, data and compliance. Rather than focusing only on AI regulation, it examines a wider and increasingly important question: what makes AI trustworthy, and how can organisations demonstrate that trust in practice? Attendees will receive an early look at the report’s findings and hear from contributors involved in its development. The evening will explore the intersection of responsible innovation, accountability and AI adoption, offering useful context for organisations seeking to turn high-level trust principles into credible working practices. What to expect - A first look at findings from the new UKAI and Capgemini report - Insights from contributors who helped shape the work - Drinks and informal networking in a Central London setting - Opportunities to meet UKAI members and professionals advancing the AI trust agenda - Discussion around AI governance, adoption, innovation and accountability This is a reception and report launch rather than a hands-on workshop. Its informal format is designed to support conversation and relationship-building among people dealing with the practical and strategic implications of trustworthy AI. The event is particularly relevant to senior leaders, AI governance and compliance professionals, legal and data specialists, financial services practitioners, innovators, and decision-makers responsible for adopting AI within organisations. It will also appeal to UKAI members and report contributors who want to connect with peers working at the frontier of responsible AI. View the event and registration details

Sponsors: Capgemini

⌖ London · The Royal Institute

Hosted by Cambridge Centre for Data-Driven Discovery

A one-day, in-person workshop in London exploring how frontier AI systems can be secured in real-world environments. Women in AI Security Workshop 2026 takes place at The Royal Institute on Tuesday 3 November 2026, from 9:00am to 5:00pm. Built around the theme “Securing Frontier AI Systems in the Wild”, the workshop will showcase prominent women working across AI security, AI safety and cyber security. It brings together perspectives from government, academia and industry, giving attendees an opportunity to learn about recent technical advances while examining the practical challenges involved in deploying and protecting frontier systems. What to expect The programme combines several formats to support technical learning, discussion and new connections: - Technical talks covering developments in AI and cyber security - Real-world case studies of how frontier AI systems are being secured - Panel sessions featuring experts from a variety of backgrounds - A guest lecture - Short community spotlight talks - A poster session presenting work from across the field - Opportunities to meet researchers and practitioners working at the intersection of AI and security The event forms part of an ongoing effort to build a more inclusive and diverse AI security community. Attendance is open to all genders, roles and levels of seniority, although the content will be particularly relevant to researchers and practitioners whose work connects AI with cyber security. The mix of talks, panels, posters and networking should suit both established experts and those developing their place in the field. Submit a spotlight talk Women working in AI security can apply to take part in the new spotlight talk session, with submissions welcomed at any career stage. Selected speakers will receive up to 15 minutes to present, with no audience questions afterwards. These sessions do not require a finished project. Early ideas, work in progress, interesting findings and open questions are all encouraged, creating a friendly setting in which women can share emerging work with an engaged audience. In support of the workshop’s goal of providing a platform for women in the field, spotlight speaking slots are reserved for women, while general attendance remains open to everyone.… Register for this event

⌖ London · London, United Kingdom

Hosted by Granola

Hear former BBC Executive Creative Director Julia Whitney discuss the creation of BBC iPlayer in London on 3 November 2026. Presented by Granola, this in-person conversation explores how design responded to a generational shift in media consumption, from radio and television to the web and mobile. Julia led design teams for more than 20 years, including 11 years at the BBC. She headed User Experience and Design for the original BBC iPlayer before leading design across BBC News, Sport and Weather. She later became GM and Executive Creative Director of the BBC’s 150-person User Experience and Design department. Today, she works as an executive and leadership coach across technology, media and climate. The discussion will cover: - The early development of BBC iPlayer - Designing digital products used by millions - Leading design through major changes in technology and audience behaviour - Lessons from Julia’s career at the BBC Doors open at 6pm GMT, with the talk beginning at 6:30pm. Attendees must arrive by 6:30pm, when the doors will close. Drinks and snacks are provided, and the event finishes at 8:30pm. Registration requires host approval, the exact London address is only visible after registering, and the event is expected to be heavily oversubscribed. Request approval to attend

Granola

◎ Online

Hosted by Financial Times

Join the Future of AI a live event by Financial Times, held in London from 4-5 November 2026. Register for in-person or digital pass. Meet those at the cutting edge of AI innovation and explore how this transformative technology will redefine business in 2026 and beyond.

⌖ New York

Hosted by Crescendo

Crescendo Live San Francisco 2026 brings together customer experience leaders for a full-day exploration of AI's real-world impact on CX operations. Taking place on May 21, 2026 (9:00 AM – 6:00 PM PST) in the heart of San Francisco's tech ecosystem, this operator-focused conference cuts through AI hype to showcase what's actually working in customer support, automation, and team design. What You'll Gain This isn't another vendor-heavy conference. Crescendo Live delivers practical insights from experienced CX operators who are successfully deploying AI in production environments. You'll get clear on the new CX standard — understanding how speed, consistency, and trust have fundamentally reset customer expectations and where many organizations quietly fall short. The event tackles critical questions facing CX leaders today: how to move AI from experimentation to execution without breaking customer trust, how to pair automation with human expertise for faster decisions, and how to build smarter teams that leverage AI while maintaining the judgment and empathy that define exceptional service. Speaker Lineup Hear from leaders at the forefront of AI-powered customer experience, including James Green (Chief Customer Officer, Squire), Hemant Taneja (CEO, General Catalyst), Morgan Donaldson (Chief Commercial Officer, CNTRL+), Jaqueline Andre (Sr. Director CS Production & Support, BentoBox), Chris Jocson (Chief Operating Officer, Good Eggs), and executives from TaskRabbit, POLYWOOD, and Crescendo itself. These practitioners share real stories, honest challenges, and proven strategies from teams facing the same operational pressures you navigate daily. Event Format The day blends main stage content with interactive breakout sessions and workshops. Morning sessions (10:00 AM – 12:00 PM) dive into foundational shifts in CX, followed by lunch and networking. Afternoon breakouts (1:30 – 2:30 PM) offer hands-on exploration of specific topics, with additional main stage content (2:30 – 4:30 PM) before an awards ceremony and cocktail reception that extends networking into the evening. Who Should Attend This conference is designed for CX leaders, customer support directors, automation strategists, and anyone responsible for delivering scalable, high-quality customer experiences. Whether you're evaluating AI tools, refining automation strategies, or redesigning team structures around AI capabilities, you'

⌖ São Paulo · Distrito Anhembi

AI Brasil Experience 2026 brings two days of practical artificial intelligence, immersive experiences and business networking to São Paulo on 28–29 October. Held at Distrito Anhembi in São Paulo, the conference is designed for people who want to move beyond AI hype and understand how the technology can create real value in business, careers and everyday life. It brings together leaders, companies, specialists, creators, startups and professionals who are actively navigating AI-driven change. What to expect The 2026 programme will combine main-stage content with demonstrations, practical learning and opportunities to meet others working across technology and business. Topics will explore the application of AI in: - Business strategy, leadership and innovation - Marketing, sales and productivity - Education and the future of work - Organisational transformation and competitiveness - Real-world markets and industries across Brazil Alongside talks and case studies, attendees can expect immersive environments created to help them test, experience and understand AI in practice. The event places particular emphasis on applicable knowledge, informed decisions and genuine use cases rather than abstract theory or whichever tool happens to be trending. Who should attend? AI Brasil Experience is aimed at entrepreneurs, executives, technology professionals, marketers, educators, innovation teams, creators and anyone seeking a clearer view of AI’s practical impact. It should also appeal to companies looking to build internal understanding and prepare teams for adoption. Networking is a central part of the format, connecting attendees with business owners, corporate leaders, specialists, startups and professionals undergoing their own AI transformation. The event describes itself not as a generic technology fair or a sequence of disconnected talks, but as a meeting point for content, community, business and transformation. The scale of the previous edition offers a sense of the wider experience: in 2025, the event reported more than 17,000 participants, 300 speakers, 180 talks, 100 exhibition stands and 60 startups. Previous stages have hosted figures from business, technology, education and public life, although those names do not represent confirmed speakers for 2026.… Register for this event