
Custom User Permissions gives Kajabi account owners control over what each team member can do, replacing a choice between four fixed roles with access set person by person.
Previously, adding someone meant assigning one of those predefined roles. That could give the person access beyond the work they had been brought in to handle. The beta lets owners match permissions to each person’s job instead.
According to the LinkedIn announcement, permissions can be configured individually for assistants, contractors and collaborators. Each person can receive the access needed for their work without receiving the rest of the account’s controls.
How Kajabi Custom User Permissions changes access
The main change is the level at which access gets assigned. The previous system started with a role. The beta starts with an individual account user.
| Access area | Previous system | Custom User Permissions beta |
|---|---|---|
| Configuration | Four fixed roles | Permissions set for each person |
| Job scope | Access came with the selected role | Access can match the person’s work |
| External help | Contractors and collaborators received a fixed role | Their permissions can be selected individually |
This gives account owners another way to separate responsibilities across a team. An assistant, contractor or collaborator no longer needs to receive every permission included in the closest available role.
The feature applies to account users rather than customers or community members. It controls what the people helping to run the business can access inside Kajabi.
Custom access is available in beta
Custom User Permissions is now in beta. Kajabi has also published a Help Centre article titled “Customize permissions for an account user”, placing the controls within its account and billing documentation alongside account-user management.
The update is focused on access control rather than creating more fixed role templates. Owners make the decision user by user, based on the tasks assigned to that person.
Frequently asked questions
What is Kajabi Custom User Permissions?
Custom User Permissions is a beta feature for setting access separately for each account user. It moves beyond Kajabi’s previous choice of four fixed roles, so each team member can receive permissions suited to their work.
When is Custom User Permissions available?
Custom User Permissions is available now in beta. The announcement does not give an end date for the beta or a timetable for a wider release.
Which Kajabi plan includes Custom User Permissions?
The source does not specify which paid plans include the beta or whether access varies by plan.
Sources
4 checkedHow we cover tool news: Create With's tool desk drafts these reports with AI from the sources listed above and checks them against those sources before publishing.





