AdminBirras Mayo 🍻

⌖ New York

Hosted by Crescendo

Crescendo Live San Francisco 2026 brings together customer experience leaders for a full-day exploration of AI's real-world impact on CX operations. Taking place on May 21, 2026 (9:00 AM – 6:00 PM PST) in the heart of San Francisco's tech ecosystem, this operator-focused conference cuts through AI hype to showcase what's actually working in customer support, automation, and team design. What You'll Gain This isn't another vendor-heavy conference. Crescendo Live delivers practical insights from experienced CX operators who are successfully deploying AI in production environments. You'll get clear on the new CX standard — understanding how speed, consistency, and trust have fundamentally reset customer expectations and where many organizations quietly fall short. The event tackles critical questions facing CX leaders today: how to move AI from experimentation to execution without breaking customer trust, how to pair automation with human expertise for faster decisions, and how to build smarter teams that leverage AI while maintaining the judgment and empathy that define exceptional service. Speaker Lineup Hear from leaders at the forefront of AI-powered customer experience, including James Green (Chief Customer Officer, Squire), Hemant Taneja (CEO, General Catalyst), Morgan Donaldson (Chief Commercial Officer, CNTRL+), Jaqueline Andre (Sr. Director CS Production & Support, BentoBox), Chris Jocson (Chief Operating Officer, Good Eggs), and executives from TaskRabbit, POLYWOOD, and Crescendo itself. These practitioners share real stories, honest challenges, and proven strategies from teams facing the same operational pressures you navigate daily. Event Format The day blends main stage content with interactive breakout sessions and workshops. Morning sessions (10:00 AM – 12:00 PM) dive into foundational shifts in CX, followed by lunch and networking. Afternoon breakouts (1:30 – 2:30 PM) offer hands-on exploration of specific topics, with additional main stage content (2:30 – 4:30 PM) before an awards ceremony and cocktail reception that extends networking into the evening. Who Should Attend This conference is designed for CX leaders, customer support directors, automation strategists, and anyone responsible for delivering scalable, high-quality customer experiences. Whether you're evaluating AI tools, refining automation strategies, or redesigning team structures around AI capabilities, you'

⌖ Madrid

API & AI Addicts Day is a one-day Madrid conference on 28 October 2026 for enthusiasts and professionals interested in APIs and artificial intelligence. APIs and AI in one focused event Taking place in Madrid, Spain, API & AI Addicts Day brings two closely connected areas of modern technology into the same room. The conference is designed for people who want to explore the relationship between APIs,the interfaces that allow software and services to communicate,and the rapidly evolving field of AI. As AI becomes embedded in more products and workflows, APIs play an important role in connecting models, applications, data and external services. By focusing on both subjects, this event offers attendees a dedicated setting in which to consider the technologies together rather than as separate disciplines. Who is it for? The conference brings together enthusiasts and professionals, making it relevant to anyone with an active interest in APIs or artificial intelligence. That may include software developers, technical practitioners, product builders and other technology professionals, as well as curious community members following developments across these fields. No specific experience level or prerequisites are stated on the event page. Likewise, detailed information about speakers and individual sessions has not yet been published, so prospective attendees should check the registration page for future programme updates. What to expect API & AI Addicts Day is presented as a one-day conference, giving participants a concentrated opportunity to engage with its dual focus. Its defining feature is the combination of API and AI communities: a useful meeting point for people interested in how intelligent capabilities connect with software products, platforms and wider technical systems. Key event details: - Date: 28 October 2026 - Location: Madrid, Spain - Format: One-day conference - Focus: APIs and artificial intelligence - Audience: Enthusiasts and professionals If APIs, AI or the overlap between them forms part of your work or interests, this Madrid conference offers a focused date for your 2026 calendar. Register or view the latest event details.

⌖ Barcelona · Barcelona-Sants

Hosted by KP-Morgan Group

Explore digital transformation, AI, automation and customer experience at the in-person New Dawn Summit in Barcelona. Taking place on Wednesday 28 October 2026, from 9:00 to 18:30 local time, this 9.5-hour summit brings together leaders and professionals from healthcare, fintech, medtech and telecommunications. The focus is on turning technological and organisational complexity into practical, meaningful change. What to expect Expert perspectives will examine how digital transformation drives innovation and competitiveness, including: - The evolving role of AI in business transformation - Intelligent business automation and operational efficiency - Faster development and deployment of business applications - Better collaboration between business and IT teams - Delivering stronger customer experiences - Translating emerging trends into tangible organisational action The event is aimed at business leaders, transformation professionals, technologists and anyone keen to understand how AI and automation are reshaping work. It is an in-person summit with opportunities to exchange ideas and connect with professionals from several industries. Individual speakers and a detailed session agenda have not yet been published. The venue is Barcelona-Sants, 1 Plaça dels Països Catalans, 7, 08014 Barcelona. The event is organised by KP-Morgan Group. Tickets are non-refundable. Get tickets for the New Dawn Summit

⌖ Bangkok

Digital Transformation Summit Thailand 2026 brings enterprise and government technology leaders to Bangkok on 28 October for a day of AI and digital strategy. Taking place from 09:00 to 17:00 in Bangkok, this executive conference focuses on unlocking speed, measurable value and competitive advantage in the next phase of enterprise transformation. It is the 50th edition of a global event series that has reached audiences in more than 12 cities across multiple continents. What to expect The summit’s agenda is built around the practical decisions leaders face when moving from isolated technology projects to organisation-wide change. Discussions will explore how businesses can improve operational efficiency, strengthen digital culture and use emerging technology to deliver better outcomes for customers. Featured themes include: - Moving from technology adoption to business-led transformation with measurable impact - Using AI, automation and data to create competitive advantage - Taking AI from pilot projects to enterprise-wide adoption and demonstrable ROI - Balancing AI investment with governance, privacy and responsible deployment - Closing technology skills gaps and preparing teams for AI-enabled work - Modernising legacy systems and building resilient, scalable infrastructure - Aligning IT investment with business priorities and long-term transformation goals - Cybersecurity, cloud modernisation, IoT, Web 3.0, quantum computing and other Fourth Industrial Revolution technologies The format combines leadership panels, executive roundtables, curated networking sessions and a networking luncheon. Rather than concentrating only on technical implementation, the programme connects technology choices with leadership, workforce readiness, customer experience, smart manufacturing, digital banking and sustainable growth. Who should attend? This is an invitation-led forum designed for senior decision-makers, including CIOs, CTOs, CISOs, C-level executives, directors, heads of technology, digital transformation leaders, policymakers and enterprise innovators. It will be particularly relevant to people shaping AI adoption, Thailand 4.0, digital government and Industry 4.0 initiatives across enterprises, financial institutions, manufacturers, government agencies and digital-first organisations.… Register for this event

Sponsors: ISC2 ID Jakarta Chapter

◎ Online

Hosted by Scottish Council for Voluntary Organisations

A free online session for charity professionals exploring practical, responsible AI adoption, taking place from 10:00–11:00 on 28 October 2026. What to expect Hosted by the Scottish Council for Voluntary Organisations (SCVO), DigiShift 96 offers an accessible guide for non-profits that recognise the importance of AI but are unsure where to begin, or whether they are using it effectively. Steve MacLaughlin, SVP of Product at Gobel and author of AI Driven Nonprofits, will draw on more than 20 years of work across data, technology and philanthropy. Using insights from his new book and real-world examples, he will explore: - Practical first steps organisations can take with AI - What responsible and effective adoption looks like - Bias, privacy and transparency - Why cultural change matters as much as technology - How AI can reduce repetitive work and create more time for relationships, creativity and impact This is not a technical manual or a prediction about the distant future. It is a grounded session focused on combining human purpose with AI capabilities, without framing the technology as a replacement for people. The event is suitable for anyone working at any level in a charity who is interested in developing digital skills across their workforce. It forms part of DigiShift, an initiative run by SCVO with Third Sector Lab and supported by the National Lottery Community Fund (Scotland). Attendance is online and free. For event queries, contact Maddie Stark on 07764 968239. Book your free place

Sponsors: National Lottery Community Fund (Scotland)

⌖ Chiang Mai · 4Seas Nimman

Hosted by AI Engineers in Thailand

Explore practical AI strategies for business growth at this recurring meetup in Chiang Mai, open to non-technical attendees. Hosted by Nick F. and AI Engineers in Thailand, the meetup brings together entrepreneurs, business owners, managers and anyone interested in using AI to create measurable business value. Participants will share experiences from solo ventures and established companies, with discussion covering: - Business growth, productivity and competitive advantage - Automation and operational improvements - Customer insights and content creation - AI-assisted decision-making - Lessons from implementing AI in real business contexts No technical background is required; the focus is on practical applications rather than engineering. The page does not list formal speakers or a detailed agenda. This session takes place on Wednesday, 28 October 2026, from 6:00–8:00 PM ICT at 4Seas Nimman, 2/20 Nimmana Haeminda Road, Lane 15, Chiang Mai. Although the title calls it weekly, Meetup lists the event as recurring every two weeks on Wednesdays until 1 January 2027. Register for the meetup