Edinburgh · John McIntyre Conference Centre, Edinburgh University
Hosted by The European Chatbot & Conversational AI Summit
The European Chatbot & Conversational AI Summit returns to Edinburgh for its 7th edition, bringing together enterprise leaders, AI practitioners, and technology innovators for two intensive days exploring the future of conversational AI and agentic systems. Taking place March 17-18, 2027 at the John McIntyre Conference Centre at Edinburgh University, this premier European event focuses on real-world implementation strategies for AI agents, GenAI, chatbots, virtual assistants, and voice technology across industries. Who Should Attend This summit attracts executives, AI strategists, conversational designers, product managers, and technical leaders from major enterprises including HSBC, Mercedes-Benz, Adobe, Google, IBM, Salesforce, and the NHS. Whether you're leading AI transformation initiatives, designing conversational experiences, or implementing automation solutions, you'll find peers tackling similar challenges and sharing proven approaches. Key Topics & Learning Tracks The agenda covers the full spectrum of conversational AI implementation: - From Landing to Launch: Moving GenAI, LLMs, and AI agents from proof-of-concept to production deployment - Agentic AI in Practice: Exploring autonomous AI agents with advanced decision-making capabilities and real-world applications - Voice AI Agents: The next generation of voice-powered conversational systems transforming user interactions - Human-Centric Design: Creating conversational experiences that genuinely enhance user experience - GenAI & Data Analytics: Practical experimentation and learning with generative AI technologies - Safety & Security: Building trustworthy systems that protect user data and maintain ethical standards - EU AI Act Compliance: Navigating regulatory requirements and embedding ethics into AI governance - Changing Mindsets: How AI and automation are reshaping collaboration and value delivery in modern organizations What Makes This Event Different Unlike theory-heavy conferences, this summit delivers battle-tested strategies from practitioners who've successfully deployed conversational AI at scale. Sessions focus on actionable tips, real implementation challenges, and proven frameworks that work in enterprise environments. You'll hear directly from brands that have reduced costs and boosted revenues through strategic AI deployment. Format & Experience The three-day format combines confe
Sponsors: Code The City Scotland
