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Intercom surveyed more than 2,400 support teams to understand how they’re using AI, where it delivers the most value, and how support operations are being rebuilt. The findings will be published in the 2026 Customer Service Transformation Report on Wednesday, January 28.
How we cover tool news: Create With's tool desk drafts these reports with AI from the sources listed above and checks them against those sources before publishing.
Latest tool news
VercelDigestVercel shipped quicker static deployments, four AI Gateway models, more free domain choices and new CLI controls in late October. The changes cover developers testing sites…
submitfeedback is a new Vercel MCP tool that lets agents and harnesses send bug reports, friction reports and feature requests directly to the Vercel team. Feedback can include…
Managed API Key is now a connection option for Stripe connectors in Vercel Connect. It creates a separate restricted Stripe API key for each agent or task, removing the need to…
ElevenLabs is now available as a LinkedIn connected app. Connect the two accounts and LinkedIn adds an ElevenLabs capability statement to the Connected apps section of your…
Data Triggers now let Glide workflows start automatically when data changes inside an app. A stock count increasing, for example, can launch a workflow that emails customers who…
StripeRoundupAI agents and models are moving through MCP into the tools where teams already work. This week’s updates from Zapier, Figma, v0, ChatGPT and Stripe cover shared servers, design…
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