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Partou Shares AI-Powered HR Email Management Case Study with UiPath Communications Mining

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About this event

What to expect

Partou, one of the Netherlands' largest childcare organizations, shares a practical, real-world case study of using UiPath Communications Mining to transform their HR absence management operations. This virtual webinar reveals how AI-powered email analysis helped Partou gain visibility into thousands of complex HR communications and systematically reduce team workload.

The Challenge: Drowning in HR Emails

Partou's HR absence team faced a common but critical problem: managing massive volumes of incoming emails while maintaining quality service. Robin Blokker (HR Absence Officer) and Dion Morskieft (Head of Center of Excellence Intelligent Automation) will walk you through how they leveraged UiPath Communications Mining to categorize, prioritize, and automate responses to absence-related communications.

This isn't a polished sales pitch—it's an honest account of what worked, what didn't, and what it really takes to implement AI-driven automation in a live HR environment.

What You'll Learn

The speakers will share practical insights including:

  • Why Communications Mining? The strategic rationale behind choosing this AI approach for HR operations
  • Implementation reality: How the labeling process actually worked, who was involved, and how to structure it sustainably
  • Training challenges: Getting business users to label emails effectively and maintain model accuracy
  • Continuous improvement: Why this isn't a set-it-and-forget-it solution—how Partou keeps the model current and reliable
  • Scaling success: How the HR proof-of-concept inspired other departments across Partou to adopt Communications Mining
  • Measurable impact: Concrete evidence of reduced workload and improved team capacity

Robin will share his frontline perspective as the person actually using the system daily, while Dion provides strategic context on rolling out intelligent automation across the organization. Read the full customer case study from Tacstone Technology.

Who Should Attend

This webinar is valuable for:

  • HR professionals managing high-volume communications
  • Automation developers exploring AI-powered document intelligence
  • Business leaders evaluating automation opportunities in administrative functions
  • Anyone interested in practical AI implementation beyond the hype

The session includes dedicated Q&A time, making it interactive and responsive to participant questions.

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