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Chatbot Summit Berlin 2026: Mastering Agentic AI

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About this event

What to expect

Chatbot Summit Berlin 2026 marks its 12th edition with an intensive focus on Agentic AI—where autonomous AI agents transform customer experiences, commerce, and enterprise operations. Taking place March 24-25, 2026 at The Ritz-Carlton, Berlin, this two-day conference brings together industry pioneers, AI practitioners, and business leaders ready to master the next frontier of artificial intelligence.

What You'll Explore

The summit features five specialized tracks designed to cover the full spectrum of agentic AI implementation. The CX & Commerce track examines how AI agents revolutionize customer journeys from marketing through to purchase completion. The Product & UX track dives into designing enterprise-grade agentic experiences across chat and voice interfaces. For technical builders, the Data & GenAI track showcases frameworks and architectures for building secure, scalable, high-performance AI systems. The Security & Governance track addresses critical questions around balancing innovation with risk management and compliance, particularly relevant given German and European AI regulations. Finally, the Business track empowers leaders to unlock AI's strategic potential across industries.

Deep-Dive Topics

Expect practical sessions covering building and deploying agentic AI, exploring agentic AI frameworks, and examining agentic commerce in action. Learn about conversational AI design, agentic RAG (Retrieval-Augmented Generation), MCP & multi-agent systems, and voice agentic AI implementations. Sessions on enterprise scale deployment, ROI of agentic AI, and governance & ethics ensure you'll leave with both technical skills and strategic frameworks. The conference also features a unique "Back to the Future of AI" perspective on where the technology is heading.

Who Should Attend

This summit serves AI engineers building agent systems, product managers designing conversational experiences, data scientists working with generative AI, UX designers crafting voice interfaces, business strategists evaluating AI investments, and compliance officers navigating AI governance. Whether you're implementing ChatGPT-powered agents or exploring advanced multi-agent architectures, you'll find relevant content across experience levels.

Presenting Sponsors

The event is supported by leading technology companies including IBM DACH, Stripe, Auth0, and Applause—o

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