If you're a business owner, founder, or startup team member struggling to keep up with customer enquiries, follow-ups, and repetitive admin tasks, this 45-minute workshop will show you how AI agents can help you respond faster, stay on top of opportunities, and reclaim hours in your week. Led by Karlene Hibbert, Founder of Genie AI Solutions and a London-based AI consultant with over seven years' experience in automation, marketing, and chatbots, this session cuts through the hype and focuses on practical, real-world applications you can implement immediately—no technical background required.
What You'll Learn
Karlene will walk you through three essential AI agents that every business can deploy to support growth and improve responsiveness:
- Handling incoming enquiries and follow-ups so you never miss a lead or opportunity
- Reducing repetitive admin work that drains your time and energy
- Improving response times across sales and customer service touchpoints
You'll leave with a clear understanding of what AI agents actually are (and what they're not), where they fit into your daily operations, how they can support sales, customer service, and productivity, and—most importantly—how to start using them in a manageable, practical way without needing large budgets or a tech team.
Who Should Attend
This workshop is designed for business owners, founders, startups, employees, and anyone curious about applying AI to their work in a straightforward, low-complexity manner. Whether you're a solopreneur juggling multiple roles or part of a growing team looking to scale responsiveness, you'll gain actionable insights you can apply the same day.
About Karlene Hibbert
Karlene specialises in helping small businesses use AI to respond faster to enquiries, reduce manual workload, and convert more opportunities into paying customers. Her approach is grounded in simplicity and results—she focuses on turning AI into practical systems that deliver tangible business outcomes, not complexity. With a background spanning automation, marketing, and chatbot development, Karlene brings a hands-on, results-driven perspective to this session.
Event Details
The workshop takes place on Tuesday 23rd June 2026, 12:30 PM – 1:15 PM at The Brew Eagle House, a coworking and office space located at 163 City Road, Shoreditch, London EC1V 1NR. The session is in-person and runs for 45 minutes, making it