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Product Evenings LDN: AI Agents in the Wild

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About this event

What to expect

AI agents are no longer confined to labs — they're entering real-world products, making decisions, managing complex workflows, and transforming how teams build intelligent systems. This Product Evenings session brings together London's product community to explore the critical shift from basic automation to truly autonomous, goal-driven AI agents that can reason, adapt, and act in production environments.

What You'll Explore

This event features Ángela Castilo-Gill, Senior Product Manager, AI Insights & Fin AI Agent at Intercom, who will share insights from building and scaling AI agents in a live customer support product used by millions. The session covers three critical areas:

**From Automation to Autonomy: What

Create With Conference · Brighton

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600+ builders, honest implementation stories and hands-on workshops, once a year. The next edition is being planned.

The main stage at Create With 2026 with a full room
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