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Highlights From TCN's Recent Glasgow UK Tech Meetup

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What to expect

TCN’s Glasgow Tech Meetup brought contact-centre professionals together to learn how AI and automation are being applied to collections, process integration and agent workflows. Attendees heard practical talks and a panel on making AI real in credit & collections, reducing costs, staying compliant, and using data-driven segmentation to personalise customer journeys. This meetup is aimed at contact-centre leaders, ops and product builders exploring AI agents and automation. Format: keynote talks, expert panel discussion and networking — learn practical AI use cases, implementation risks (privacy, data control), and process design strategies to scale automation.

Create With Conference · Brighton

The UK's leading event for AI builders.

600+ builders, honest implementation stories and hands-on workshops, once a year. The next edition is being planned.

The main stage at Create With 2026 with a full room
Hackathon participants with their laptops
A panel on the main stage

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