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ServiceNow AI Summit Frankfurt

Event artwork for ServiceNow AI Summit Frankfurt
About this event

What to expect

ServiceNow AI Summit Frankfurt is a one-day conference on 3 November 2026 showing how organisations can apply AI to real operational challenges.

Taking place from 8:30am to 6:00pm at Kap Europa, Convention Center Messe Frankfurt, the summit is designed to turn AI curiosity into practical capability. Attendees will explore how ServiceNow can act as an AI control tower, bringing AI, data and workflows together across different parts of a business.

What to expect

The programme combines strategic insight with practical learning, giving attendees several ways to understand and evaluate ServiceNow’s latest AI capabilities:

  • Innovation showcase: Explore recent ServiceNow platform developments and watch live demonstrations of AI-powered solutions.
  • Expert insights: Hear industry leaders, certified experts and ServiceNow customers share transformation stories, lessons and best practices.
  • Hands-on learning: Build technical knowledge through interactive workshops, breakout sessions and practical labs.
  • Networking: Meet peers, ServiceNow professionals and partners during dedicated sessions and informal meetups.

Rather than focusing only on AI concepts, the summit aims to show how organisations can use the technology to address real problems. Sessions will examine how a unified platform can connect AI, enterprise data and workflows, with dedicated insights for service-oriented industries and examples of organisations using AI to drive operational transformation. The goal is for attendees to leave with strategies they can begin applying at work the following day.

Who should attend?

The event welcomes people at different stages of their AI journey, from those beginning to investigate enterprise AI to teams already implementing it. It is specifically aimed at ServiceNow customers, prospective customers and sponsoring partners. The mix of demonstrations, expert-led content and hands-on labs should be particularly relevant to business and technology leaders, transformation teams, platform professionals and practitioners responsible for workflows, services or AI adoption.…

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