Move beyond one-off AI prompts and build repeatable business workflows in this free online workshop for small business owners on 19 November 2026.
Put AI to work more intentionally
The NYC Department of Small Business Services and The Acceleration Project (TAP) are hosting a practical, one-hour webinar for business owners who have already experimented with AI and now want to make it a more consistent part of their day-to-day operations.
Led by TAP consultants experienced in AI, the workshop will focus on moving beyond basic, ad hoc use. You’ll see how current AI developments relate to small businesses, learn how to identify valuable opportunities for automation and explore workflows that can be repeated rather than rebuilt every time.
What the workshop covers
During the session, you’ll learn how to:
Understand what is new in AI in 2026 and what those changes could mean for your business
Turn occasional AI use into consistent, repeatable workflows
Explore real-world use cases through live demonstrations you can replicate
Understand what AI agents are, the risks involved and how to approach them safely
Prioritise the AI tasks likely to have the greatest impact on your business
The combination of practical examples, live demos and guidance on prioritisation is designed to help you make more deliberate decisions about where AI belongs in your operations. Rather than trying every new capability, you’ll consider which tasks are worth improving first and how to introduce more advanced AI use responsibly.
Who should attend?
This session is intended for small business owners who are ready to go beyond the basics. It is particularly relevant if you have tried AI tools but currently use them only for isolated tasks, or if you want a clearer understanding of AI agents before incorporating them into your work.
The webinar runs online from 5pm to 6pm UTC on Thursday, 19 November 2026. It is free, but advance registration is required. Joining instructions will be sent 24 hours before the scheduled start.
Please note that the session will not be recorded. Course materials will only be provided to people who attend, so plan to take part live if you want access to the supporting resources.
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